Getting Started with The Virtual District Health Board
Sign upYou will need
You will need
- Photo
National Health Index (NHI) identifier HealthTap Access Code (From 1 June 2016, people can take theirID (e.g. Driver Licence or passport)to the general inquiries desks at the following hospitals: Waikato, Thames, Te Kuiti, Taumarunui, Tokoroa to be provided with their access code)- Personal email address (choose
(this CANNOT bean email address you do not sharesharedwith anyone else) Computer, laptop, iPad or 4G smartphone with a broadband internet connectionA password – you will be asked to create oneYour full name and gender
Residents can sign up to The Virtual District Health Board by taking photo ID along to the enquiry desk at Waikato Hospital or to the DHB’s other hospitals at Thames, Te Kuiti, Tokoroa or Taumauranui.
To be eligible, people need to be over the age of 18 and be covered by the Waikato District Health Board services.
Get started
You will need
- Access to the personal email address supplied when you signed up (see above)
- Computer, laptop, tablet or smartphone with a broadband internet connection
- A password – you will be asked to create one
Verification Process
OpenFrom your email and locate the message from The Virtual District Health Board.
Read through the email introductioninternet enabled device, open a web browser and then click onbrowse to the Tap in button.Get Started Page.
Set Your password
You will need
- A password that is more than eight characters long AND includes at least
- one lowercase letter
- one uppercase letter
- one number
- one special character (e.g. # or % or * …)
Type your password into the password box.
Click in the Confirm Password box and retype your password.
Click or tap on the Set password & log in button.
Initial Setup – Ask Docs
Read through the information about the Ask Docs menu button.
Confirm that the location is set to NZ.
Click on the Continue button.
Initial Setup - Feed
To receive information tailored to you it is useful to add information about any of your diagnosed conditions, medications, and allergies.
Click the No or Yes buttons for each area and provide details.
Click on the Continue button.
Initial Setup - Search
Read through the list of things that can be searched for within The Virtual DHB.
Click on the Continue button.
Initial Setup – To-Do
Identify health goals so you can receive information about tips and checklists you can use to achieve that goal. Click in the Find goal or topic (eg. Lose Weight) box and type in a health goal. Select topics or goals to be provided with tips, checklists, and more!
Click Continue when done.
Well done!
Your Account is now created ready to get started. Click the Tap-in to the app button to get started in The Virtual District Health Board.
To access The Virtual District Health Board from now on go to ...
http://virtualdhb.healthtap.co.nz
http://virtualdhb.healthtap.co.nz
You will be shown a start screen, click or tap on the Sign up button.
From the welcome screen, click or tap on the Sign up button.
Enter your NHI Identifier
You need to enter your NHI identifier to verify your identity. Click or tap on the words Enter your NHI number and type in your NHI identifier.
Please Note: You need to use CAPITALS when entering your NHI identifier. 
Click or tap on the Continue button
Enter The Virtual District Health Board - HealthTap Access Code
To confirm access to The Virtual District Health Board (HealthTap) you need to enter your HealthTap Access code. Click or tap on the words Enter your access code and type your HealthTap Access Code
.
Click or tap on the Continue button.
Enter your Personal Email address
Your email address will be used to log into The Virtual District Health Board (HealthTap) and also get important communication from health care professionals.
If you do not have a personal email address, you will need to create one.
Search email providers on the internet to find one that meets your requirements.
Click or tap on the word Email and type in your email address. 
Click or tap on the Continue button.
Creating a password
You will need to provide a password that is at least eight characters long AND includes
one lowercase letter.one uppercase letter.one number.one special character (e.g. # or % or * …).
Click or tap on the word Password and type in your password.
Please Note: You can click on the “eye” symbol to see the password as you are typing it. 
Click or tap on the Continue button.
Confirm password
You will need to retype your password to confirm what you typed. Click or tap on the word Password and retype your password. 
Click or tap on the Continue button.
Select gender
As part of the verification process there are some personal details you need to confirm. Click or tap on the appropriate gender button. 
Click or tap on the Continue button.
Enter your full name
Enter your first and last name so your health care professional can know who they are connecting with. Click or tap on the words Your name and type in your first and last name.
Click or tap on the Continue button.
Enter your date of birth
As a further verification please provide your date of birth. Click or tap on MM/DD/YY and type in your Date of Birth (DOB) with the Month first (01 to 12) then Day (01 to 31) and Year (1900-2020).
For example, if your DOB is 4 January, 1975, then it should be entered as 01/04/1975.
Click or tap on the Continue button.
Success page
At this point you are successfully verified into The Virtual District Health Board.
Now that you are verified there are some further details to add.
"Ask Doctors" Initial Setup - Confirm Location
Click or tap on the Change Location button.
Click or tap in the search box and begin typing your location to search for, select your location from the search results that display.
Once your location is selected, click or tap on the Change Location button to confirm your selection.
Once your location is confirmed, it is displayed on the location screen. Click the Confirm Location button to continue to the next step. 
Setting up your "Feed"
To receive information tailored to you it is possible to add information about any diagnosed conditions, medications, and allergies.
Answer No or Yes and provide details where relevant.
Using Search
You can search for thousands of health topics within HealthTap by clicking the Search tab in the navigation bar.
Using To Do
To help provide tips and checklists you can use, click or tap on the To Do button on the right hand side of the top menu.
Select topics to be provided with tips, checklists, and more!
Well done! Your Account is now created ready to get started.
