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Patient rightsPatient rights
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You have rights as a patient, and those caring for you have duties of care.
Please click here for details on: on:
- Your rights under the Code of Health and Disability Services
- Information we collect about you
- Accessing your personal information/clinical records
- What to do if you receive a treatment injury
- If you have concerns or need an advocate
- Making a complaint, compliment or comment
- Requesting the return of body tissue
Patient responsibilitiesPatient responsibilities
We ask that you (or family/friends on your behalf)
- tell the staff if you do not understand what you have been told about your treatment and care
- tell the doctor or nurse looking after you of any known change in your health
- show consideration for other patients and staff
- ask the staff for assistance if you have any questions or problems. They will refer you to the best person to help you
- comply with the hospital's 'No Smoking Policy' and 'Visitors Policy'
- cooperate to the best of your ability with the care you are receiving.
Patient mealsPatient meals
- Breakfast 7am - 8.30am
- Lunch Noon - 1.30pm
- Dinner 5pm - 6.30pm
Tea and coffee are offered after breakfast and lunch, and at morning tea, afternoon tea and supper time.
- When you are first admitted to hospital, a standard meal will be sent to you until you are able to select your own choices on the menu provided each day.
- If you need assistance at meal times, please ask the ward staff.
- If you need a special diet, please ask your nurse / midwife to contact the clinical dietitian for your ward.
- The menu has been planned to meet the nutritional needs of the majority of people.
Patient support and advocacy servicesPatient support and advocacy services
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