Where to get help:
In an emergency– if you feel someone is at risk of harm to themselves or others call 111 and ask for Police.
For urgent mental health support/advice contact Crisis Assessment and Home Treatment service by phoning 0800 50 50 50. This is available for individuals of all ages and situations – 24 hours/7 days a week (answered by Mental Healthline 5pm to 8am).
For non-urgent support/advice contact your General Practitioner (GP) first.
Your GP can send a referral to the mental health service.
In a crisis or emergency
If someone has attempted suicide or you're worried about their immediate safety, do the following:
- Call your local mental health crisis assessment team or go with them to the emergency department (ED) at your nearest hospital.
- If they are an immediate physical danger to themselves or others, call 111.
- Stay with them until support arrives.
- Remove any obvious means of suicide or deliberate self-harm they might use (e.g. guns, medication, car keys, knives, rope).
- Try to stay calm and let them know you care.
- Keep them talking: listen and ask questions without judging.
- Make sure you are safe.
Find more information
If you need to talk to someone, contact
Service | Contact number | When the service is available | Service primarily for |
---|---|---|---|
The Crisis and Home Treatment Team | 0800 50 50 50 | 24/7 | All ages, and any situations |
Lifeline | 0800 543 354 | 24/7 | Trained counsellors for all ages |
Suicide Crisis Helpline | 0508 828 865 | 24/7 | All ages |
Kidsline | 0800 543 754 | 24/7 | Children – and if you call between 4pm and 9pm you will talk to Kidsline Buddy. Buddies are specially-trained year 12 or 13 students. |
Youthline | 0800 376 633 | 24/7 | Call anytime or text (text between 8am and midnight) about any issues concerning young people |
What’sUp | 0800 942 8787 | 24/7 | Counselling helpline for children and young people |
Outline | 0800 688 5463 | 9am to 9pm Mon to Fri | Provide confidential support to gay lesbian bi and transsexual anyone unsure about sexual identity. The information is given in a safe and friendly atmosphere to any age. |
Samaritans | 0800 726 666 | 24/7 | Samaritans offer non-judgemental, confidential support to anyone who is lonely or in emotional distress. |