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Suicide Prevention

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Where to get help:

In an emergency– if you feel someone is at risk of harm to themselves or others call 111 and ask for Police.

For urgent mental health support/advice contact Crisis Assessment and Home Treatment service by phoning 0800 50 50 50. This is available for individuals of all ages and situations – 24 hours/7 days a week (answered by Mental Healthline 5pm to 8am).

For non-urgent support/advice contact your General Practitioner (GP) first.

Your GP can send a referral to the mental health service.

In a crisis or emergency

If someone has attempted suicide or you're worried about their immediate safety, do the following:

  • Call your local mental health crisis assessment team or go with them to the emergency department (ED) at your nearest hospital.
  • If they are an immediate physical danger to themselves or others, call 111.
  • Stay with them until support arrives.
  • Remove any obvious means of suicide or deliberate self-harm they might use (e.g. guns, medication, car keys, knives, rope).
  • Try to stay calm and let them know you care.
  • Keep them talking: listen and ask questions without judging.
  • Make sure you are safe.

Find more information

If you need to talk to someone, contact

ServiceContact numberWhen the service is availableService primarily for
The Crisis and Home Treatment Team0800 50 50 5024/7All ages, and any situations
Lifeline0800 543 35424/7Trained counsellors for all ages
Suicide Crisis Helpline0508 828 86524/7All ages
Kidsline0800 543 75424/7Children – and if you call between 4pm and 9pm you will talk to Kidsline Buddy.  Buddies are specially-trained year 12 or 13 students.
Youthline

0800 376 633
Free text 234

24/7Call anytime or text (text between 8am and midnight) about any issues concerning young people
What’sUp0800 942 878724/7Counselling helpline for children and young people

Outline

0800 688 5463

9am to 9pm Mon to Fri
6pm to 9pm weekends and holidays

Twitter: @OUTline_NZ
Provide confidential support to gay lesbian bi and transsexual anyone unsure about sexual identity. The information is given in a safe and friendly atmosphere to any age.
Samaritans0800 726 66624/7Samaritans offer non-judgemental, confidential support to anyone who is lonely or in emotional distress.

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