Support information for health care professionals using SmartHealth and HealthTap.
Support for Health Care Professionals within SmartHealth - HealthTap
Log in toAccessing SmartHealth
Use this link to access SmartHealth once you have completed the sign up process (see Getting started below).
http://smarthealth.healthtap.co.nz
HealthTap updates
Read the files below for monthly updates about new features and enhancements to HealthTap
Support contact
Please look through the help files first.files. If you cannot find an answer to your question please contact SmartHealth health care professionals support.
Ph: 0800 100 481
Email: smarthealth@spark.co.nzSmarthealth@spark.co.nz
If you are calling from within the Waikato DHB campus contact extension: 97899.
Getting startedStarted
Creating a profile
Add roleRole and specialtySpecialty
Setting virtual practice office hours
Signing up your patients
- Form for 16 years old and over
- Minors user verification form
User Verification Form(for signing up patients under 16 years or 16 years and older but unable to manage their own account) - User guide
Guidefor minors and those who lack capacity to manage their own account
Consent form - SmartHealth assistance - residential facilityResidential facility
Set or reset a password once an account has been created
- Link to the Forgot your password page to reset or set your password
- Guide to request a password reset for a forgotten or not set up password