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About the Well Child/Tamariki Ora Quality Programme

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Well Child Schedule

The Well Child/Tamariki Ora (WCTO) programme aims to support and promote the healthy development of children and their families/whānau from birth to five years. It is a universal programme, designed on the principle of providing services for all, with additional services available according to need.

The current New Zealand WCTO schedule includes four contacts during the postnatal period provided by lead maternity carers (LMCs), a six-week check by general practice, and a further eight contacts from four to six weeks through to five years provided by WCTO providers (Ministry of Health 2010c, 2010d). Additional contacts (which may begin antenatally) are provided on the basis of assessed need. It also includes oral health, immunisations, new-born metabolic screening, new-born hearing screening along with a before school check.

Aims and standards of the quality improvement framework

Expectations of the WCTO QI Framework:
Aim 1: Improved safety and quality experience for the child, family/whanau and community.

Standard
All children and families/whanau have access to primary care, WCTO services, including B4SC and early childhood education

Guiding Principles

  • Families/whānau can access WCTO services easily.
  • Families/whānau feel respected by WCTO providers, and services build on a family/whānau’s strengths, needs and choices (family/whānau-centred approach).
  • Families/whānau have effective relationships with WCTO providers.
  • WCTO services are culturally appropriate, respectful and responsive to diversity.
  • Families/whānau receive WCTO services that are safe and effective.
  • Families/whānau who need extra support receive it promptly.
Aim 2: Improved health and equity for all populations

Standard
WCTO Providers use evidence based interventions and education to promote child and family/whanau health and well-being

Guiding Principles

  • Systems support universal access to WCTO services.
  • WCTO services focus on prevention and early intervention at every opportunity and actively facilitate referrals to other services as needed.
  • Clinical governance and review is implemented at a local and national level.
  • WCTO providers actively work to improve engagement with WCTO and other services by all populations.
Aim 3: Best value for health system resource

Standard
WCTO services are delivered at the right time

WCTO providers deliver services according to best practice (inappropriate variation is reduced)

Guiding Principles

  • WCTO services are timely, appropriate, safe and efficient, and are evidence-informed.
  • The WCTO workforce is competent, skilled and supported.
  • The WCTO workforce works collaboratively across service and provider boundaries to address the wider determinants of health.
  • WCTO providers regularly monitor quality and coverage data, to drive improvement and reduce inappropriate variation.

 

Midland initial indicators/measures

  • New-borns are enrolled with a General Practice by 49 days
  • Immunisations are up to date by 8 months
  • New-borns are enrolled with a WCTO service by 49 days
  • Infants receive all WCTO core contacts in their first year
  • Infants are breastfed at 3 months
  • Children are enrolled with oral health services by 12 months
  • Children receive their core oral health checks
  • Children are caries free at 5 years old
  • Four year olds have a before school check (B4SC)

Whole system approach

Quality indicators do not stand alone: they are part of a whole-system approach to quality improvement that includes:

  • standards (the WCTO Quality Improvement Framework)
  • monitoring (Midland performance data dashboard)
  • support for collaboration and planning quality improvement priorities (DHB-led local WCTO quality improvement programmes and Midland WCTO Quality Improvement Manager)
  • support for learning and sharing best practice (Well Child Innovation Hub)

Project team

Project management

The Ministry of Health has provided funding for one full time project manager for a 2 year period to work in each region to help manage and encourage innovation in the sector. The project manager reports quarterly to the Ministry of Health on quality progress for the Midland region.

Kathryn Fromont

Kathryn Fromont - Midland Project Manager
RM, R Comp N, PG Dip Management Studies

Regional governance

Regional governance for the project is carried out by the Midland WCTO Project Board, which consists of the Midland Well Child Portfolio Managers.

Core roles:

  • Ensure the project delivers on the required benefits for their DHB
  • Provide clear leadership and direction to the project
  • Ensure strategic alignment of existing and new projects with the WCTO quality activities.

Membership

Waikato District Health BoardWaikato District Health BoardPaul Keesing Senior Planner Waikato District Health Board
NameTitleOrganisation
Ruth RhodesSenior Portfolio ManagerWaikato District Health Board
Julie WilsonExecutive Director Strategy and Funding
Karina ElkingtonPortfolio ManagerWaikato District Health Board
Zanta JonesPortfolio ManagerTaranaki District Health Board
Tim SlowPortfolio ManagerBay of Plenty District Health Board
Connie HuiPortfolio ManagerBay of Plenty District Health Board
Sharon PihemaPortfolio ManagerTairawhiti District Health Board
Pip KingPortfolio ManagerLakes District Health Board

Local steering groups

Each district has formed a local group of expert child health stakeholders to develop and lead quality work/initiatives within their area of expertise.

Core roles:

  • Providing expertise on initiatives for the quality plan;
  • Providing clinical input for targets related to clinical outcomes;
  • Leading/carrying out tasks to meet the objectives of the quality plan;
  • Motivating and supporting staff to achieve targets;
  • Reviewing the reports to ensure that the measures are reaching their targets;
  • Acting upon identified areas for improvement; and
  • Assessing the effectiveness of the plan and its implementation as well as making changes as required.

Waikato steering group membership

NameTitleOrganisation

Dr David Graham

Clinical Unit Leader for Child Health, Community & General PaediatricianWaikato District Health Board
Shirley HoppingManager South Waikato Rural Maternity Birth FacilitiesWaikato District Health Board
Karina ElkingtonWell Child Portfolio ManagerWaikato District Health Board
Rachel CassieLMCHamilton
Diane RawiriClinical Nurse consultantPlunket
Janet LeonardTamariki Ora NurseTe Korowai Hauowai o Hauraki
Denise KingiGeneral ManagerTe Kohao Health
Jill Dibble Waikato District Health Board
Diane PevrealManager Community Oral HealthWaikato District Health Board
Wanetta SayerWCTO NurseRaukura Hauora o Tainui
May ThomasWCTO NurseSouth Waikato Pacific Island
Donna LegerHealth ManagerRaukawa Charitable Trust
Sandra MentjoxWCTO NurseRaukawa Charitable Trust
Koratika Kabwea/Rachel FataWCTO NurseK’aute Pasifika
Phallyn RangitaawaRegistered Nurse/Outreach ImmunisationNgati Maniapoto Marae Pact Trust
Bronwen WarrenChild Health Service ManagerMidlands Health Network PHO
Karen McKellarTeam LeaderHauraki PHO
Ditre TamateaDirectorTe Puna Oranga

Tairawhiti steering group membership

NameTitleOrganisation
Julia BrookingRegistered NurseNgati Porou Hauora
Janine BrownImmunisation CoordinatorTairawhiti District Health Board
Kim CameronB4SC Public Health NurseTairawhiti District Health Board
Aporina ChapmanHealth Promotion AdvisorTairawhiti District Health Board
Justine CrawfordProject ManagerTe Ora Hou
Nicki DeverClinical Care Manager WCYTairawhiti District Health Board
Sandi FrenchClinical Nurse Manager – Well ChildTairawhiti District Health Board
Melaine HaremaSocial WorkerTairawhiti District Health Board
Megan HolmesClinical LeaderPlunket
Janneen KinneyTamariki Ora NurseTuranga Health
Tausilia LeftufugaRegistered Nurse – Tamariki OraTuranga Health
Hinemoa McLellandRural Health NurseNgati Porou Hauora
Nicki MathiesonHealth Promotion AdvisorTairawhiti District Health Board
Arish NareshTeam leader DentalTairawhiti District Health Board
Sharon PihemaPortfolio ManagerTairawhiti District Health Board
Paula RenoufNurse PractionerNgati Porou Hauora
Shona SamuelsYMCA CoordinatorYMCA
Tui TakarangiHealth Promotion AdvisorTairawhiti District Health Board
Kuini TichborneKaiawhinaNgati Porou Hauora
Mike WestData AnalystTairawhiti District Health Board
Kiri WrayRegistered NurseTuranga Health

Taranaki steering group membership

NameTitleOrganisation
Jacqui HerrettChild Health Project LeadTaranaki DHB
Kathryn FromontMidland WCTO Quality ManagerMidland DHB’s
Zanta JonesPortfolio Manager – Planning and FundingTaranaki DHB
Marnie ReinfeldsChild Youth and Family facilitatorMidlands Health Network PHO
Jody HardyLMCLMC
Bernadette WinksLMC and TDHB MidwifeTaranaki DHB
Cheryl SoleNeo Nats NurseTaranaki DHB
Cass Gray or GinaPlunketPlunket
Gaylene GaryTui OraTui ora
Joanne LarsenNgaiti RuanuiNgaiti Ruanui
Amber EruetiIT project ManagerTaranaki DHB
Ngamata SkipperMaori HealthTaranaki DHB
Robyn MaxwellScreening UnitTaranaki DHB
Cressida Gates- ThompsonTDHB commsTaranaki DHB

Bay of Plenty and Lakes to be confirmed.


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