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Frequently asked questions

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How do I access the tutorial at any time?

Log in to The VirtualDHB ( https://virtualdhb.healthtap.co.nz/virtualdhb ) using a web browser.

Select Your Virtual PracticeYour Virtual Practice in the left hand menu and click on the TutorialTutorial link on the top right.

Position of link to the tutorial

How do I get a professional photograph for my profile?

Staff employed by The Waikato DHB can log a request in the Customer Portal .Customer Portal.
Go to: Requests > Log a Request > Written & Visual Communication > 361 Photograph and Audiovisual request. Job name: HealthTap Profile Photo. Job type: Project photography. Job description: HealthTap user profile photograph.

 

I am a health care professional in this patient's care team. How can I see SOAP notes from their previous consultations with other health care professionals?

You can view SOAP notes during a consultation with the patient or after you have completed at least one consultationa consultation with that patient.

During a consultation

Click on the Patient Chart button and then click on Questions & Consults . The section will expand to reveal questions the patient has asked and previous consultations.

patient chart

After completing a consultation

Search for the patient in the Your Patients section. Patients you have had a consultation with will have a View transcript link that you can click on to view previous consults the patient has had with you or other health care professionals.

View transcript

Please Note: If you have never had a consultation with that patient you will not be able to view their previous SOAP notes.

 


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