Support for Health Care Professionals within SmartHealth - HealthTap
Support contact
Please look through the help files. If you cannot find an answer to your question please contact SmartHealth health care professionals support.
Ph: 0800 100 481 Email: servicedesk@waikatodhb.health.nz
If you are calling from within the Waikato DHB campus contact extension: 97899.
Care delivery manual
SmartHealth care delivery manual - ebook
Welcome and OverviewDefinitionsHealthTap Peer ReviewSetup – Equipment RequirementsSetting Up Your DeviceSetting Virtual Practice Office HoursAdjusting your settingsSetting Up Your EnvironmentDos and Dont'sYour Virtual PracticeThe HealthTap Desktop InterfaceManage Your Consult Availability StatusSetting up your Virtual Practice Office HoursConducting Virtual ConsultsConsults with New PatientsPatient prescription procedureFollow-up procedurePeer Review of Virtual ConsultsAfter the ConsultComplete your documentationCreate a SOAP NoteThe Plan section of the SOAP Note in detailPatient view of the SOAP NoteRating system and processAdditional opportunities for credentialed health care professionals
Getting Started
Creating a profile
Add Role and Specialty
Setting virtual practice office hours
Signing up your patients
- For 16 years old and over
- For under 16 years or 16 years and older but unable to manage their own account