Smar tHealth - sign up and getting started
Please Note: For further help please read the frequently asked questions and review the other help documents. If you cannot find an answer to your question, or you have a technical problem, please contact SmarthHealth support: | |
Sign up
Sign up in person at the Waikato DHB | Sign up online using an online form |
You will need:
| You will need:
Click on ‘ CLICK HERE TO SIGN UP’ |
*Accepted IDs include: |
Getting started
You will need:
- Access to the personal email address supplied when you signed up (see above)
- Computer, laptop, tablet or smartphone with a broadband internet connection
- A password – you will be asked to create one
Open your email and locate the message from SmartHealth.
Read through the email introduction and then click on the Tap in button.

Email sent from SmartHealth
Set your password
You will need
- A password that is more than eight characters long AND includes at least:
- one lowercase letter,
- one uppercase letter,
- one number,
- one special character (e.g. # or % or * …).
Type your password into the password box.
Click in the Confirm Password box and retype your password.
Click on the Set password & log in button.
Initial setup – Ask Docs
Read through the information about the Ask Docs menu item.
Confirm that the location is set to NZ.
Click on the location icon or click on Update Location.
Select your location
Click in the search box to find your town.
Select your town.
Click on the Update location button.
Click on the Continue button.
Initial setup - Feed
To receive information tailored to you it is useful to add information about any of your diagnosed conditions, medications, and allergies.
Click the No or Yes buttons for each area and provide details.
Click on the Continue button.
Initial setup - Search
Read through the list of things that can be searched for within SmartHealth.
Click on the Continue button.
Initial setup – To-Do
Identify health goals so you can receive information about tips and checklists you can use to achieve that goal. Click in the Find goal or topic (eg. Lose Weight) box and type in a health goal. Select topics or goals to be provided with tips, checklists, and more!
Click the Continue button when done.
Well done!
Your Account is now created ready to get started. Click the Tap-in to the app button to get started.
You can now begin using SmartHealth
To access SmartHealth from now on go to ...
http://smarthealth.healthtap.co.nz
Getting Started with SmartHealth
Sign up
You will need:
Photo ID (e.g. driver's licence or passport)Personal email address (choose an email address you do not share with anyone else)
or residents can sign up to SmartHealth by taking photo ID along to the SmartHealth desk at Waikato Hospital or to the DHB’s other hospitals at Thames, Te Kuiti, Tokoroa or Taumauranui.
Get started
You will need:
Access to the personal email address supplied when you signed up (see above)Computer, laptop, tablet or smartphone with a broadband internet connectionA password – you will be asked to create one
Open your email and locate the message from SmartHealth.
Read through the email introduction and then click on the Tap in button.
Set your password
You will need
A password that is more than eight characters long AND includes at least:one lowercase letter,one uppercase letter,one number,one special character (e.g. # or % or * …).
Type your password into the password box.
Click in the Confirm Password box and retype your password.
Click on the Set password & log in button.
Initial setup – Ask Docs
Read through the information about the Ask Docs menu item.
Confirm that the location is set to NZ.
Click on the location icon or click on Update Location.
Select your location
Click in the search box to find your town.
Select your town.
Click on the Update location button.
Click on the Continue button.
Initial setup - Feed
To receive information tailored to you it is useful to add information about any of your diagnosed conditions, medications, and allergies.
Click the No or Yes buttons for each area and provide details.
Click on the Continue button.
Initial setup - Search
Read through the list of things that can be searched for within SmartHealth.
Click on the Continue button.
Initial setup – To-Do
Identify health goals so you can receive information about tips and checklists you can use to achieve that goal. Click in the Find goal or topic (eg. Lose Weight) box and type in a health goal. Select topics or goals to be provided with tips, checklists, and more!
Click the Continue button when done.
Well done!
Your Account is now created ready to get started. Click the Tap-in to the app button to get started.
You can now begin using SmartHealth
To access SmartHealth from now on go to ...
http://smarthealth.healthtap.co.nz