I’m not well, where should I go?

For emergencies and serious accidents, symptoms of heart attack, stroke or other serious conditions

• Dial 111 for an ambulance, or go to your nearest hospital emergency department (at Waikato Hospital, Thames Hospital, Tokoroa Hospital, Te Kuiti Hospital and Taumarunui Hospital - location details ).  

For urgent medical attention e.g. cuts, burns, bad sprains or minor breaks, bad reaction to bites, sunstroke or serious sunburn, feeling really sick, etc 

• Accident and Medical centres or your usual medical centre/GP practice if they are open.

• In rural areas where there is not an Accident and Medical Centre available, go to the emergency department at the nearest public hospital.

Accident and Medical centres 

Your local GP/Medical Centre

For the locations and open hours of other medical centres and GP practices in the Waikato check out these PHO websites ( We recommend you ring the practice or medical centre to check they are open and make an appointment)  :

• Pinnacle Midlands Health Network - itsmyhealth website 
• Hauraki PHO medical centres directory
• National Hauora Coalition - Waikato district clinics

Healthline – 0800 611 116

Healthline is a free telephone health advice service for all the family

• Healthline’s registered nurses ask you questions about the symptoms, condition or illness you’re ringing about. From your answers, they’ll recommend the best thing to do.

• They can also tell you where to find your nearest GP after-hours service, hospital emergency department, pharmacy, or out-of-hours dental surgery.

• Healthline can also provide general health information on a wide range of topics.

For more information visit the Healthline web page
Healthline Symptom Checker phone app (for iPhones and iPads)