Health care professionals support

Support for Health Care Professionals within SmartHealth - HealthTap

Accessing SmartHealth

Use this link to access SmartHealth once you have completed the sign up process (see Getting started below).

http://smarthealth.healthtap.co.nz

Support contact

Please look through the help files. If you cannot find an answer to your question please contact SmartHealth health care professionals support. 

Ph: 0800 100 481  Email: servicedesk@waikatodhb.health.nz 

If you are calling from within the Waikato DHB campus contact extension: 97899.

• See SmartHealth in action

Getting Started

Creating a profile

• Set profile

Add Role and Specialty

• Add Role and Specialty 

Setting virtual practice office hours

• Setting virtual practice office hours

Signing up your patients

• User Guide for minors and those who lack capacity to manage their own account
• Form for 16 years old and over
• Form for under 16 years or 16 years and older but unable to manage their own account

Virtual Consults

Accept a care team request

• Accept a care team request

Answer questions

• Answer questions

Conduct an introductory consult

• Conduct an introductory consult and complete an introductory consult note

Conduct an inbox consult

• Conduct an inbox consult

Conduct a live virtual consult

• Conduct a live virtual consult

Conduct a Prime live virtual consult

• Conduct a Prime live virtual consult

Complete a SOAP Note

• Complete a SOAP Note

Printing a SOAP Note

• Printing a SOAP NotePrinting a SOAP Note

Viewing SOAP Notes

• Viewing a patient's SOAP notes

Create a prescription via CWS

• Create a prescription via CWSCreate a prescription via CWS

Create resources

Create a tip

• Create a tip

Create a checklist

• Create a checklist

Build community

Message other health care professionals

• Message other health care professionals

Peer review

• Peer review

Reviewing - apps, news and treatments

• Reviewing - apps, news and treatments