SmartHealth connects you withis a free* online healthcare services usingservice that gives you a greater say in your smart phone, tablet device or computer. When you sign up for SmartHealth you'll get access to HealthTap, an online platformown healthcare and mobile app.lets you take control of your own health.
You can use HealthTap to:
- talk to a free out of hours doctor by video, voice or text chat
- access doctor-approved health information on topics, conditions, treatment and research
- schedule an online appointment with hospital specialists without leaving your home or office, if appropriate for your condition
- link everyone in your care team together to better manage your health.
* Usual charges will apply for people receiving services from General Practices through SmartHealth.
Signing up is easy | Already signed up? |
Tips about signing up
- Fill in the online form, take a clear photo of yourself (head and shoulders) and a photo of your photo ID then attach them to the form.
- Once your ID has been verified you'll get an email inviting you to set up your account. This typically takes one business day.
- Wait for your email invitation before you download the app, to ensure you receive the New Zealand version of the HealthTap app.
- You can also sign up by visiting a Waikato DHB campus (Hamilton, Thames, Te Kuiti, Tokoroa and Taumarunui) with your photo ID.
- There are different processes for signing up if you are under 16 years old or lack the capacity to manage your own account.
- SmartHealth is available to everyone covered by Waikato DHB services.
Contact us
If you have any questions please email: smarthealth@spark.co.nz
Or if you have any problems signing in to HealthTap please call our 24/7 helpdesk on 0800 222 551 .
SmartHealth includes HealthTap, a free online platform and mobile app which connects you with a range of health services using your smart phone, tablet device or home computer.
Access a knowledge base of doctor-approved health information on topics, conditions, treatment and research.Talk to a free out of hours doctor by video, voice or text chat.Schedule an online appointment with hospital specialists without leaving your home or office, if appropriate for your condition.Link everyone in your care team together to better manage your health.
SmartHealth was previously known as the Virtual DHB.
Signing up is easySmartHealth is available to everyone covered by Waikato DHB services. Fill in the online form, take a ‘selfie’ and a photo of your photo ID then attach them to the form. Once your ID has been verified you will receive an email inviting you to set up your account. This typically takes one business day. Tip: To ensure you receive the New Zealand version of the HealthTap app, wait for your invitation email before you download the app. You can also sign up by visiting a Waikato DHB campus (Hamilton, Thames, Te Kuiti, Tokoroa and Taumarunui) with your photo ID. * Usual charges will apply for people receiving services from General Practices through SmartHealth. | Already signed up? |
Contact us
If you have any questions please email: Smarthealth@spark.co.nz
Or if you have any problems signing in to HealthTap please call our 24/7 helpdesk on 0800 222 551 .